Basic Policy
RYOKUSEISHA Co., Ltd. (hereinafter referred to as “the Company,” “we,” “us,” or “our”) recognizes the vital importance of personal information and considers its protection to be our significant social responsibility. We comply with all applicable laws and regulations concerning personal information and ensure the proper acquisition, use, and management of the personal information we handle.
Purposes of Using Personal Information
We will use the personal information collected from our customers strictly within the scope of the following purposes:
- To respond to inquiries and provide customer support
- To deliver and send email newsletters, direct mail (DM), and various announcements
- To provide, improve, develop, and market our services
- To provide personal information to partner businesses and organizations based on the customer’s consent or application
- To investigate activities prohibited by our terms of service and applicable policies
Management of Personal Information
The Company appoints a data protection manager for customers’ personal information to ensure its appropriate and strict management. In addition, we implement rigorous security measures to prevent external leakage, loss, or unauthorized alteration, striving to protect personal information at the highest standard.
Please note that we may entrust the handling of personal information to third-party contractors within the scope necessary to achieve the purposes of use. In such cases, we select contractors who are verified to manage personal information properly and require them to implement appropriate and secure data management.
Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties except when there are legitimate reasons, including the following circumstances:
- When the individual’s explicit consent has been obtained
- When required by applicable laws and regulations
- When necessary to protect human life, body, or property
- When cooperating with national agencies or institutions in executing affairs prescribed by law (e.g., tax audits, statistical surveys)
Disclosure, Correction, Suspension of Use, and Deletion of Personal Information
When an individual requests the disclosure, correction, suspension of use, or deletion of their personal information, the Company will conduct the necessary investigation without delay. Only when it is verified that the request is made by the individual themselves, we will promptly proceed with the disclosure, correction, suspension of use, or deletion of the corresponding personal data. Please submit your request through our Inquiry Contact Desk.
Handling of Cookies
A Cookie is a mechanism that stores a user’s website browsing history and other data on the user’s computer or device. The Company may acquire Cookie information to analyze access and usage conditions of our website, deliver advertisements, and enhance user convenience.
- The Cookie information obtained by the Company cannot be used to identify specific individuals.
- Users can restrict or disable the acquisition of Cookies by changing their web browser settings.
Scope of Application
This Privacy Policy applies solely and exclusively to this website.
Changes to this Privacy Policy
This website continuously reviews the content of this Privacy Policy and strives for its ongoing improvement. This Privacy Policy is subject to change without prior notice. Any modifications to this Privacy Policy shall become effective immediately upon being posted on this website.
Contact Desk for Inquiries
For any inquiries regarding this Privacy Policy, please contact the office below:
RYOKUSEISHA Co., Ltd.
Personal Information Protection Officer
Katori Bldg., 16-6 Nihonbashi Kodenmacho, Chuo-ku, Tokyo 103-0001, Japan
Effective Date: June 20, 2025